Cyber Resilience Act compliant reporting

Product security and vulnerability reporting

Report a security vulnerability in any ICNS product with digital elements. We handle every report under a coordinated disclosure process.

Security Contact

security@ins-global.co.uk

Encrypted Reporting

PGP key available on request.

Response Time

Acknowledged within 5 business days.

Disclosure Policy

Read our full CVD policy.

Submit a Vulnerability Report

We ask reporters to act in good faith, avoid data destruction or service disruption, and give us reasonable time to remediate before public disclosure. Active exploitation and severe incidents are reported to the relevant CSIRT in line with our CRA obligations.